The Essex Bank team aims to make connecting easy – whether you want to reach out via phone, email, online, or an in-person conversation.
General Phone Calls
Every call is answered by a Essex Bank employee during normal business hours.
Please call (860) 767-4414
Toll Free: (877) 377-3922
Lost or Stolen Cards
Report your lost or stolen ATM or Debit Card.
In the U.S. (800) 472-3272
Internationally: (614) 564-5105
Online Banking Support
Get support for your Online Banking with this toll free number available 24 hours a day.
Corporate Office & Branch Locations

Corporate Office

Chester

Essex Plains Road

Essex Village

Madison

Old Lyme

Old Saybrook
Americans with Disabilities Act (ADA) Accessibility
For ADA requests, questions, comments, concerns, please contact the ADA Coordinator at (860) 767-4414 or email us through the below form.
Have a Question? We Are Here To Help.
Start a conversation by visiting any branch location, giving us a call, or completing the contact form below. Regardless of which path you choose, a real human will provide the response.