FDIC-Insured - Backed by the full faith and credit of the U.S. Government Current Security Notice
There are no known scams involving Essex Bank accounts to report.
The Essex Savings Security Notice will be updated when we are made aware of any scam that is directly affecting our customers. These scams may include email phishing scams, telephone phishing scams, fraudulent bank checks, or other criminal activity affecting Essex Bank accounts.
Report a Problem
ATM or Debit Card
Report a problem with your Essex Bank ATM or Debit Card in these situations:
- Lost or stolen cards
- Compromised account numbers
- Any suspicious or unauthorized purchases or withdrawals
Call During Bank Hours:
1 (860) 767-4414
1 (877) 377-3922 Toll free
Call After Hours:
Checking Account
Report a problem with your Essex Bank Checking Account in these situations:
- Lost or stolen checks
- Compromised account numbers
- Any suspicious or unauthorized purchases or withdrawals
Call During Bank Hours:
1 (860) 767-4414
1 (877) 377-3922 Toll free
Online Banking Account
Contact us about your Essex Bank Online Banking Account if you experience issues with:
- Online access
- Bill pay
- Online transfers
Call:
If You Are a Victim of Identity Theft or Online Fraud
The Federal Trade Commission (FTC) has helpful information to assist you in the event that you are an identity theft or online fraud victim. Report the theft with the FTC and place a Fraud Alert on your file at all three credit agencies by contacting their fraud departments.
Federal Trade Commission: Visit website / Call 1 (877) 438-4338
Equifax: Visit website / Call 1 (800) 525-6285
Experian: Visit website / Call 1 (888) 397-3742
TransUnion: Visit website / Call 1 (800) 680-7289
Contact Essex Bank at (860) 767-4414 or toll free (877) 377-3922, along with your other financial companies, to immediately stop access to your accounts. Stop payment on any fraudulent transactions or stolen checks. File a police report with your local police department or the police in the community where the identity theft occurred.
Have a Question? We Are Here To Help.
Start a conversation by visiting any branch location, giving us a call, or completing the contact form below. Regardless of which path you choose, a real human will provide the response.